Privacy Policy

This Privacy Policy explains how climafypro.uk ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website.

Contact Us

If you have any questions, need more details about our privacy practices, or wish to file a complaint, contact us at:
📧 info@climafypro.uk

Personal Information We Collect

Device Information

  • Purpose: To optimize website performance and user experience.

  • Collected Automatically: IP address, browser type, time zone, cookies, pages visited, search terms, and site interactions.

  • Shared With: Shopify for store operation and analytics.

Order Information

  • Purpose: To process your purchase, arrange shipping, and provide customer support.

  • Collected From You: Name, billing/shipping address, payment info, email, and phone number.

  • Shared With: Shopify and payment/shipping partners.

Customer Support Info

  • Purpose: To help with inquiries or issues.

  • Collected From You: Via email or contact forms.

  • Shared With: Support representatives when necessary.

Minors

Our site is not intended for individuals under 18 years of age, and we do not knowingly collect their personal data. If you believe a child has provided us with information, please contact us immediately.

Retention of Data

We retain your personal data only as long as necessary to fulfill legal, contractual, and business obligations. After this, the data is securely deleted or anonymized.

How We Share Your Information

We may share data with:

  • Shopify (eCommerce provider – Shopify Privacy Policy)

  • Law enforcement (when legally required)

  • Advertising partners (for behavioral advertising)

Behavioral Advertising & Analytics

We use personal information to deliver relevant ads:

Legal Basis for Processing (GDPR)

If you reside in the EEA, we process your data under these legal bases:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Legitimate interests

  • Vital interest or public task (where applicable)

Your data may be stored in the US and Canada, processed through our platform provider, Shopify.

Your Rights (GDPR & CCPA)

You may request:

  • Access, correction, or deletion of your data

  • Data transfer to another service

  • To object to automated decision-making

To exercise your rights, email us at info@climafypro.uk.

Cookies

We use cookies to enhance functionality, personalize content, and analyze traffic. Types of cookies used:

  • Essential (e.g. cart, session, login)

  • Performance (e.g. page tracking)

  • Advertising (e.g. Facebook Pixel, Google Ads)

You can manage cookie preferences via your browser or visit All About Cookies.

For a full list of Shopify cookies, refer to Shopify Cookie Policy.

Do Not Track

We currently do not respond to "Do Not Track" signals due to inconsistent industry standards.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. The updated policy will be posted here with a revised effective date.

Complaints

If you believe your rights have been violated, you may contact your local data protection authority.
UK residents can visit: https://ico.org.uk/make-a-complaint/

Last Updated: July 29, 2025