Shipping Policy

I Just Placed an Order — When Will It Ship?

We start processing your order on the next business day. Please allow 1 to 3 business days for processing and preparation before your item ships.

Once your package is on the way, you’ll receive a shipping confirmation email containing your tracking number, so you can follow your delivery in real time.

If you have any concerns along the way, our support team is here to help.

How Long Does Shipping Take?

We aim to deliver your order as quickly and reliably as possible. Below are our estimated delivery times depending on your region:

United States

• Processing: 1–3 business days
• Shipping: 5–10 business days

Canada

• Processing: 1–3 business days
• Shipping: 7–10 business days

Europe

• Processing: 1–3 business days
• Shipping: 7–10 business days

Please note: shipping times may vary slightly depending on your location and customs clearance procedures.

Which Carriers Do You Use?

We partner with trusted carriers such as USPS, UPS, and DHL, selecting the most efficient option based on your delivery address.

Will I Get a Tracking Number?

Yes! As soon as your order is dispatched, we’ll send you a tracking code via email. You can also use the Track Your Order section on our website to monitor progress at any time.

Shipping Costs

Shipping is completely free — no minimum spend required. Every order includes complimentary delivery directly to your door.

Incorrect Shipping Address?

If you made an error while entering your address, please contact us as soon as possible so we can update the information before your order ships.

My Order Arrived Damaged

We're sorry to hear that! If your item was damaged during transit, please email us with:

  • Your order number

  • A clear photo of the damaged item

We'll gladly send a replacement at no cost to you.

Customs & Import Taxes

Some international orders may be subject to customs duties or taxes based on your country's regulations. These charges, if applicable, are the buyer's responsibility. For more details, please contact your local customs office.

Disclaimer

Once your package is handed over to the carrier, responsibility for delivery passes to them. ClimafyPro is not liable for:

  • Delays caused by the courier

  • Lost or misrouted shipments

  • Delivery errors due to incorrect address information

We ensure all packages leave our facilities in perfect condition, and we’ll always assist you in resolving any shipping issues where possible.

Still have questions?
We're happy to help — just email us at info@climafypro.uk and our support team will get back to you promptly.